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Privacy Policy

Gold Toe Privacy Policy
Effective Date:  October 14, 2009

Gold Toe respects your privacy, and we are committed to protecting it. We provide this Privacy Policy ("Policy") to describe the personal information that is collected when you use our websites.  By using our site or otherwise providing information to us, you are accepting the practices described in this Policy.

Scope of This Privacy Policy
This Policy applies to personally identifiable personal information, or "personal information," that we collect when you sign up to become an account holder at or visit any of our websites (collectively, the "site”). It also applies to personal information we collect when you otherwise interact with us, such as when you make a payment, place an order, sign up for an activity, or contact customer service. This Policy also applies to personal information that we may receive from our partners and third-party sources.

Personal Information
Personal information under this Policy is personal information that we directly associate with a specific person such as the person's name, address, phone or fax number, email address, account information (e.g., member account, credit card information and online registration), online activities or other specific personal information.

Use of Personal Information
We use the personal information we collect for a variety of purposes; for example, to provide products or services, process and complete transactions, ship or otherwise deliver goods or services, respond to requests, make internal business decisions, evaluate available offers and make decisions about services offered, protect our rights or property, create products and services, anticipate and resolve actual or potential problems with our products and services, and inform you of Gold Toe products, services and offers that we believe you will find of interest.
Below are some additional, more specific examples of how we use personal information:

  • If you have specifically opted for this service, we use your email address to send you news and general promotions from Gold Toe only.
  • We use your billing and credit card personal information to process your orders for products and services, to deliver products and services to you, and to bill you for them.
  • We may use your personal information to verify and validate your identity.
  • We keep information as a record of our interactions with you. If you place an order or otherwise deal with us or our representatives over the telephone, we may record the conversation. Personal information referenced in the call may be recorded or entered into another media (e.g., a computer). We may also keep logs of online chat and emails we receive from you.
  • We may provide notice of unauthorized access or other invasions of certain security systems, as required by law or otherwise. We may do so by posting notice on our site or sending notice to any email address we have for you, or by other means. You understand that notice to you will count as notice to others using your account or membership and you agree to pass this notice on to them.
  • We may use personal information about you to deal with legal process, and to comply with corporate laws that allow shareholders, directors and officers to examine certain corporate books and records.
  • We may use personal information about you in an attempt to do any or all of these kinds of things: (i) prevent or investigate fraud, crimes, unauthorized use of personal information or the site, or economic or personal harm to anyone (including Gold Toe); (ii) facilitate product recalls; and (iii) to investigate, protect, defend, or enforce rights and property of Gold Toe, its affiliates or anyone else. In listing these types of actions where we may use personal information, we are not promising to take any such action and we will take or not take such action in our sole discretion.
    It is impossible to list every lawful use that we might make of personal information and the above examples are not intended to do so - they are only a general description and are for illustration.

Disclosure of Personal Information
Except as described in this Policy, our business practice is to not disclose personal information about you outside of Gold Toe and its affiliates without your consent. We disclose personal information as follows:
  • With Your Consent. We disclose personal information about you to third parties with your consent. We may obtain consent from you in several ways, such as in a form or agreement; online, through "click-through" agreements or registration pages; verbally, through interactive voice response; or when your consent is part of the terms and conditions through which we provide you a particular product or service. Your consent is sometimes implicit. For example, if you purchase a product from a store or through our site and ask that it be shipped to your home or other address, you implicitly consent to our disclosure of your name and address to a third-party shipping company to complete delivery, of your credit card number to the credit card processor to authorize the transaction, and to the bank to collect payment.
  • Product or Service Fulfillment. We may disclose personal information to third parties who complete transactions or perform services on our behalf, transactions on your behalf, or transfers related to providing products or services to you. For example, we may contract with third parties to host a site. Through contracts with these third parties, we restrict the manner in which they may use and disclose personal information about you without your consent.
  • Certain Business Transfers. Personal information may be disclosed as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing or sale of company assets. It may also be disclosed in the event of insolvency, bankruptcy or receivership in which personal information could be transferred to third parties as one of the business assets in the transaction.
  • Legal Process; Protection of Gold Toe and Others. We may disclose personal information to comply with the law (e.g., a lawful subpoena); to enforce or apply any contracts or agreements; to initiate, render, bill, and collect for products or services; to protect our rights or property; in connection with claims, disputes, or litigation; to protect ourselves, our members, and other customers from the harmful acts of others (e.g., theft, fraud, or abuse); or if we determine disclosure of personal information is necessary in an emergency.

Cookies, Web Beacons and Similar Technologies
We use "cookies" or other tracking mechanisms to help support the integrity of registration and buying processes on our site, to retain changes that you made (e.g., if you create an account), and to learn about your possible interest so that we can try to personalize marketing. A "cookie" is a small data file that our site transfers to your computer for storage to allow our server to "remember" specific personal information. We also use cookies or similar information for typical business purposes such as to administer the site, to track and analyze visitor traffic so that we can adjust the site, and to advertise and promote our products and services. The cookies or other tracking mechanisms collect at least the following: your domain name and host for Internet access; the Internet address of the site from which you came; the date and time of your access; and your computer's IP address and information about its operating system and browser. These technologies help us to combat fraud or misuse and to remember things like: (1) the profile facts you tell us about yourself, (2) your specified areas of interest on our sites, (3) the items you've placed in your shopping basket, and (4) the pages you visit as you shop. In our emails we use "pixel tags" to determine if your email software or service can display html-formatted email (this helps us optimize the size of our messages and conserve bandwidth). You can disable some cookies, but the site won't necessarily function as designed (e.g., cookies must be enabled to register or make purchases).

Access to Personal Information
We do not maintain all personal information in a form that can be accessed or updated by you and some items may not be changed (e.g., transaction records). Accordingly, we will determine what may be accessed and how; we may also keep a record of changes (including deletions) and disclose them for lawful purposes. We keep personal information for as long as we think is necessary or advisable and we reserve the right to retain it to the full extent not prohibited by law. We may discard personal information in our discretion so you should retain your own records. Often it is not feasible or advisable to discard personal information (such as commingled personal information), so we reserve the right to retain it but treat it as inactive or discarded. You may make a request for us to update personal information (that is eligible for updating) by contacting our Customer Service department via email gtmcsr@gildan.com, telephone 1-866-714-8486, or mail; typically it takes us about several days to process an update request and we reserve the right to take longer.

Security of Personal Information
Gold Toe takes physical, electronic, and procedural measures to protect personal information from unauthorized access, use, or disclosure while it is under our control. Even so, security breaches and mistakes can and do happen and we do not guarantee the security of personal information. Gold Toe employs Secure Sockets Layer (SSL) technology to encrypt during transmission the payment card personal information you input when placing an order on our site. SSL is a commonly employed method of encrypted communication used on the Internet. Except for those transmissions, you should assume the site is not encrypted. Email communications and online chat are not encrypted, so do not include sensitive personal information in them. "Phishing," imposters, and fake websites are a fact of modern life. We have obtained VeriSign™ digital security certificates for our site. VeriSign is an independent third party that authenticates the identity of Internet servers and clients. By registering with VeriSign, we provide a means for you independently to help determine that the entity you are dealing with over the Internet is actually Gold Toe. http://www.verisign.com

What Can You Do To Protect Personal Information
At any time, if you believe personal information about you within our control has been accessed by unauthorized persons, please contact us at 1-866-714-8486.

An important part of ensuring the security of personal information is your own effort to protect it against unauthorized access or use. For instance, when you create an account on our site, you will chose a password. You should protect the security of your password to keep the other personal information you provide secured. Do not give your password to anyone else unless you intend that they have the same full access and ability to make changes to the account that you have. Change your password periodically.

Other Applicable Terms
This Policy does not modify or alter any applicable agreement you have or may have with Gold Toe. For example, our Terms of Use govern your use of our site.

Changes to this Policy
This Policy replaces all previous disclosures we may have provided you about our personal information practices. We will update this Policy if our practices change or if laws or regulations require that we change it. If we decide to disclose personal information in a way that is materially different from that which was stated in this Policy at the time personal information was collected, we will notify you by posting notice of the change on our site and on this page for a reasonable period before we implement that change and, if feasible, will give you an opportunity to opt out of the proposed use of personal information.

How to Contact Us
We respect your privacy and are committed to affecting the policies described in this Privacy Policy. If you have any questions, comments or concerns about this Privacy Policy or about our privacy practices, please call our customer service representatives at 1-866-714-8486 or send an email message to gtmcsr@gildan.com



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